Terms and Conditions

Last Updated: February 8, 2026

Agreement to Terms

Welcome to ProWebScraper (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website (prowebscraper.com), services, tools, and products.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Services Description

ProWebScraper provides web scraping and data extraction services, including:

Core Services

• Managed Web Scraping: Custom data extraction projects managed by our team
• Self-Service Scraping Tool: Platform for users to configure and run their own scraping projects
• E-commerce Monitoring: Price tracking, product monitoring, and competitor analysis
• Lead Generation: Business contact and information extraction
• MAP Compliance Monitoring: Minimum Advertised Price tracking for brands
• Data Delivery: Providing extracted data via API, email, cloud storage, or direct download

Service Scope

• We extract publicly accessible data from websites
• We do not access password-protected or restricted content
• We follow ethical scraping practices and website guidelines
• Service availability and features may vary by subscription plan

User Accounts

Account Registration

• You must be at least 18 years old to create an account
• You must provide accurate, current, and complete information
• You are responsible for maintaining account security and confidentiality
• You must notify us immediately of any unauthorized account access

Account Responsibilities

• One person or entity per account (unless enterprise agreement)
• You may not share, transfer, or sell your account
• You are responsible for all activities under your account
• You must keep your contact information up to date

Account Termination

• You may close your account at any time
• We reserve the right to suspend or terminate accounts for Terms violations
• Upon termination, you lose access to services and stored data
• Outstanding payments remain due after account closure

Acceptable Use Policy

Permitted Uses

You may use our services to:

• Extract publicly available data for legitimate business purposes
• Monitor prices, products, or market trends
• Generate leads and business intelligence
• Conduct research and analysis

Prohibited Activities

You may NOT use our services to:

• Scrape password-protected, private, or restricted content
• Violate any applicable laws or regulations
• Infringe intellectual property rights
• Circumvent website security measures or access controls
• Engage in fraudulent, deceptive, or harmful activities
• Harass, stalk, or harm individuals or organizations
• Scrape personal data in violation of privacy laws (GDPR, CCPA)
• Overload or disrupt target websites or our infrastructure
• Resell or redistribute our services without authorization
• Use scraped data for spam, phishing, or malicious purposes
• Violate target website Terms of Service

Compliance Requirements

• You must comply with all applicable laws and regulations
• You are responsible for ensuring your scraping activities are legal
• You must respect website robots.txt files and crawling guidelines
• You must obtain necessary permissions for data usage
• You agree to use scraped data ethically and responsibly

Intellectual Property Rights

Our Intellectual Property

• ProWebScraper platform, software, tools, and documentation are our proprietary property
• Our trademarks, logos, and brand elements are protected
• You may not copy, modify, distribute, or reverse engineer our services
• We retain all rights not expressly granted to you

Scraped Data Ownership

• We do not claim ownership of scraped data
• Scraped data belongs to you as our client
• However, data may be subject to third-party intellectual property rights
• You are responsible for determining data usage rights
• We are not liable for intellectual property claims related to scraped data

Client Content

• You retain ownership of any content you provide (configurations, queries, specifications)
• You grant us license to use your content solely to provide services
• We will not share your proprietary information with third parties without consent

Payment and Billing

Pricing and Plans

• Pricing is displayed on our website and subject to change
• Subscription plans renew automatically unless cancelled
• Custom enterprise pricing available upon request
• All prices are in USD unless otherwise stated

Payment Terms

• Payment is due at the beginning of each billing cycle
• We accept credit cards, debit cards, and other specified payment methods
• You authorize us to charge your payment method on file
• Failed payments may result in service suspension

Refund Policy

• Monthly Plans: No refunds for partial months
• Annual Plans: Prorated refund available within 30 days of purchase
• Custom Projects: Refund terms specified in project agreement
• Service Issues: We may provide credits or refunds at our discretion
• Refunds processed within 7-10 business days

Late Payments

• Late payments may incur fees or service suspension
• Access restored upon successful payment
• Unpaid accounts may be sent to collections

Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of current billing period
• No refunds for remaining subscription time (except as stated above)
• Downloaded data remains accessible until account closure

Data and Privacy

Data Collection

• We collect personal and usage data as described in our Privacy Policy
• You consent to data collection and processing by using our services
• Review our Privacy Policy at prowebscraper.com/privacy

Data Security

• We implement industry-standard security measures
• We encrypt data in transit and at rest
• We cannot guarantee absolute security
• You are responsible for securing your account credentials

Data Retention

• We retain scraped data according to your service plan
• Personal data retained as specified in Privacy Policy
• You can request data deletion subject to legal requirements

Scraped Data Privacy

• You must comply with privacy laws when using scraped data
• You are responsible for handling personal data in scraped content
• We act as a data processor; you are the data controller
• You must have legal basis for processing personal data

Service Level and Limitations

Service Availability

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance may cause temporary disruptions
• We will notify users of planned maintenance when possible

No Guarantees

We do not guarantee:

• Data accuracy, completeness, or timeliness
• Successful scraping from all websites
• Specific data formats or delivery methods
• Compatibility with all target websites
• Uninterrupted access to third-party websites

Service Modifications

• We may modify, suspend, or discontinue services at any time
• We will provide reasonable notice for significant changes
• Continued use after changes constitutes acceptance

Force Majeure

We are not liable for failures caused by:

• Natural disasters, wars, or emergencies
• Internet or telecommunications failures
• Third-party website changes or restrictions
• Government actions or legal restrictions
• Other events beyond our reasonable control

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No Indirect Damages

We shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or business interruption
• Reputation damage or opportunity costs
• Legal fees or penalties

Maximum Liability

Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the fullest extent permitted by law.

Warranties and Disclaimers

AS-IS Service

Our services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.

We Disclaim All Warranties Including:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or quality of data
• Uninterrupted or error-free operation
• Security or freedom from harmful components

No Professional Advice

• We do not provide legal, financial, or professional advice
• You should consult professionals before making business decisions
• We are not responsible for your interpretation or use of data

Indemnification

You agree to indemnify, defend, and hold harmless ProWebScraper, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Infringement of third-party rights
• Your use of scraped data
• Breach of target website Terms of Service
• Any content you submit or actions you take

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Informal Resolution

Before filing a claim, you agree to contact us at support@prowebscraper.com to attempt informal resolution.

Arbitration Agreement

Any disputes not resolved informally shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or representative proceedings.

Term and Termination

Term

These Terms remain in effect while you use our services.

Termination by You

• You may terminate by closing your account
• Cancellation procedures available in account settings
• You remain liable for charges incurred before termination

Termination by Us

We may terminate or suspend your access immediately if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• Your account poses security risks
• You fail to pay outstanding amounts
• We discontinue services

Effect of Termination

Upon termination:

• Your right to use services immediately ceases
• You must pay any outstanding amounts
• We may delete your account data after 30 days
• Provisions that should survive termination remain in effect

Survival

The following sections survive termination: Intellectual Property, Payment Obligations, Indemnification, Limitation of Liability, Dispute Resolution.

Modifications to Terms

Right to Modify

We reserve the right to modify these Terms at any time.

Notice of Changes

• Material changes will be notified via email or account dashboard
• Changes take effect 30 days after notification
• Continued use after changes constitutes acceptance

Rejection of Changes

If you do not agree to modified Terms:

• Stop using our services
• Close your account before changes take effect
• You remain bound by previous Terms for past conduct

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and ProWebScraper.

Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

Assignment

You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.

Third-Party Rights

These Terms do not create rights for third parties unless expressly stated.

Notices

We may provide notices via email, account dashboard, or website posting. Notices are effective upon sending.

Language

In case of translation conflicts, the English version of these Terms prevails.

Headings

Section headings are for convenience only and do not affect interpretation.

Contact Information

For questions, concerns, or notices regarding these Terms:

ProWebScraper
Email: support@prowebscraper.com
Legal: legal@prowebscraper.com
Website: https://prowebscraper.com

Response Time: Within 48 business hours

Acknowledgment

BY USING PROWEBSCRAPER SERVICES, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms
✓ You agree to be bound by these Terms
✓ You are legally capable of entering into binding contracts
✓ You will use services in compliance with all applicable laws
✓ You accept the risks and limitations outlined herein