Privacy Policy

Last Updated: February 8, 2026

At ProWebScraper (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (prowebscraper.com) and web scraping services.

Information We Collect

We collect different types of information to provide and improve our services to you.

Personal Information

When you register for an account, subscribe to our services, or contact us for support, we may collect:

• Contact Details: Name, email address, phone number, company name
• Billing Information: Credit card details, billing address, payment history
• Account Credentials: Username, password, security questions
• Business Information: Job title, industry, company size, department
• Communication Data: Your messages, feedback, and support requests

Technical Information

We automatically collect certain information when you use our platform:

• Device Data: IP address, geolocation, browser type and version, operating system
• Usage Analytics: Pages visited, time spent, click patterns, navigation path
• Cookies and Tracking: Session data, preferences, authentication tokens
• Service Metrics: Scraping configurations, API calls, data extraction activities, error logs
• Performance Data: Response times, bandwidth usage, success rates

Scraped Data

We extract publicly available data from third-party websites based on your specific requirements. This may include product information, pricing data, business listings, reviews, or contact information. We process this data solely as your service provider and do not claim ownership. All scraped data belongs to you as our client.

How We Use Your Information

We use the information we collect for the following specific purposes:

Service Delivery

• Account Management: Create, manage, and authenticate your account access
• Scraping Operations: Configure, execute, and monitor web scraping projects according to your specifications
• Data Delivery: Process, format, and deliver extracted data through your preferred method (API, email, cloud storage)
• Project Customization: Set up custom scraping rules, schedules, and data formats based on your requirements

Communication and Support

• Customer Service: Respond to your inquiries, troubleshoot issues, and provide technical assistance
• Service Updates: Notify you about scraping job status, completion, errors, or system maintenance
• Billing Notifications: Send invoices, payment confirmations, and subscription renewal reminders
• Marketing Communications: Share newsletters, product updates, and promotional offers (only with your consent)

Service Improvement

• Analytics and Research: Analyze usage patterns to improve platform performance and user experience
• Feature Development: Identify needs and develop new tools, integrations, and capabilities
• Quality Assurance: Monitor service reliability, identify bugs, and optimize scraping algorithms
• Security Enhancement: Detect unusual activity, prevent fraud, and strengthen security measures

Legal and Compliance

• Regulatory Compliance: Meet legal obligations under GDPR, CCPA, and other data protection laws
• Terms Enforcement: Ensure compliance with our Terms of Service and usage policies
• Rights Protection: Defend our legal rights and protect our users from harmful activities

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

Service Providers and Partners

We work with trusted third-party companies that help us operate our business. These partners are contractually obligated to protect your data and can only use it for the specific purposes we authorize:

• Payment Processors: Stripe, PayPal for secure payment processing and billing
• Cloud Infrastructure: AWS, Microsoft Azure, Google Cloud for hosting and data storage
• Data Delivery: Dropbox, Google Drive for delivering scraped data to clients
• Email Services: SendGrid, Mailchimp for transactional and marketing emails
• Analytics Tools: Google Analytics for website performance and user behavior analysis
• Customer Support: Zendesk, Intercom for managing support tickets and communications

Legal and Regulatory Requirements

We may disclose your information when legally required or necessary to:

• Comply with court orders, subpoenas, or valid legal processes
• Respond to government or law enforcement requests
• Enforce our Terms of Service and protect our legal rights
• Investigate and prevent fraud, security threats, or illegal activities
• Protect the safety, rights, and property of ProWebScraper, our users, or the public

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of company assets, your information may be transferred to the acquiring organization. We will notify you of any such change and ensure the new entity honors this Privacy Policy.

With Your Consent

We may share your information with third parties when you explicitly authorize us to do so, such as when integrating with external tools or platforms you use.

Web Scraping Compliance and Ethics

ProWebScraper is committed to ethical, legal, and responsible web scraping practices. We adhere to the highest industry standards:

Publicly Accessible Data Only

• We only extract data that is publicly available on the internet without authentication
• We do not attempt to bypass login screens, paywalls, or access restricted areas
• We do not scrape password-protected content or private user data
• We respect website security measures and do not circumvent technical protections

Robots.txt and Terms of Service Compliance

• We strictly follow robots.txt directives and website crawling guidelines
• We review and respect website Terms of Service before initiating any scraping project
• We honor “nofollow” tags and other technical restrictions
• We will not scrape websites that explicitly prohibit automated access

Data Protection Regulations

• GDPR Compliance: We follow EU data protection requirements, including data minimization and purpose limitation
• CCPA Compliance: We respect California consumer privacy rights and data handling requirements
• International Standards: We adhere to global data protection frameworks and best practices
• Data Processing Agreements: We act as a data processor when handling client projects and maintain proper agreements

Responsible Scraping Practices

• Rate Limiting: We implement intelligent throttling to avoid overwhelming target servers
• Respectful Timing: We schedule scraping during off-peak hours when possible
• User-Agent Identification: We use identifiable user-agents and provide contact information
• Resource Conservation: We minimize server load and bandwidth consumption
• Error Handling: We stop scraping if we detect errors or access issues

Client Responsibility

While we maintain ethical practices, clients are responsible for ensuring their use of scraped data complies with applicable laws and the source website’s terms. We reserve the right to refuse projects that violate legal or ethical standards.

Data Security

We take the security of your information seriously and implement comprehensive measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Encryption and Transmission Security

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard protocols
• Data at Rest Encryption: Stored data is encrypted using AES-256 encryption standards
• Secure API Connections: All API communications use HTTPS with certificate validation
• End-to-End Protection: Scraped data delivery uses encrypted channels (SFTP, encrypted cloud storage)

Access Controls and Authentication

• Multi-Factor Authentication: Optional 2FA for enhanced account security
• Role-Based Access: Granular permissions to limit data access to authorized personnel only
• Strong Password Requirements: Enforced password complexity and regular update reminders
• Session Management: Automatic logout after inactivity and secure session token handling
• IP Whitelisting: Optional IP restrictions for API access

Infrastructure and Network Security

• Firewall Protection: Advanced firewalls to prevent unauthorized network access
• Intrusion Detection: Real-time monitoring for suspicious activities and potential threats
• DDoS Protection: Cloudflare and other services to prevent service disruption
• Secure Servers: Hardened server configurations with regular security patches
• Network Segmentation: Isolated environments for production, development, and testing

Monitoring and Incident Response

• 24/7 Security Monitoring: Continuous surveillance of systems for anomalies
• Regular Security Audits: Quarterly assessments by third-party security experts
• Vulnerability Scanning: Automated and manual testing for security weaknesses
• Incident Response Plan: Documented procedures for handling security breaches
• Breach Notification: We will notify affected users within 72 hours of discovering any data breach

Employee and Organizational Security

• Background Checks: Screening of employees with access to sensitive data
• Security Training: Regular education on data protection best practices
• Confidentiality Agreements: All staff sign NDAs and data protection agreements
• Least Privilege Principle: Employees only access data necessary for their roles
• Departure Procedures: Immediate access revocation when employees leave

Backup and Recovery

• Regular Backups: Automated daily backups of all critical data
• Offsite Storage: Backups stored in geographically separate locations
• Disaster Recovery Plan: Documented procedures for business continuity
• Data Integrity Checks: Regular verification of backup reliability

Important Disclaimer: While we implement industry-leading security measures, no system is 100% secure. We cannot guarantee absolute security but commit to maintaining the highest standards and promptly addressing any vulnerabilities discovered.

Your Privacy Rights

We respect your rights regarding your personal data. Depending on your location and applicable laws, you may have the following rights:

Right to Access

• View Your Data: Request a copy of all personal information we hold about you
• Data Report: Receive a comprehensive report of how your data is being used
• Data Portability: Obtain your data in a structured, machine-readable format (CSV, JSON)
• Transfer Rights: Move your data to another service provider

Right to Correction

• Update Information: Correct inaccurate or outdated personal information
• Account Management: Update your profile, contact details, and preferences anytime through your account settings
• Data Accuracy: Request verification and correction of information we hold

Right to Deletion (Right to be Forgotten)

• Account Deletion: Request complete removal of your account and associated data
• Data Erasure: Ask us to delete specific personal information
• Exceptions: We may retain certain data when legally required (tax records, transaction history) or for legitimate business purposes
• Retention Period: Deleted data is permanently removed within 30 days

Right to Opt-Out

• Marketing Communications: Unsubscribe from promotional emails using the link in any message
• Data Sale Opt-Out: We don’t sell personal data, but you can confirm this at any time
• Cookie Preferences: Manage or disable non-essential cookies through your browser
• Automated Decisions: Opt out of automated decision-making processes

Right to Restriction

• Processing Limitation: Request that we limit how we use your data
• Temporary Suspension: Pause data processing while disputes are resolved
• Specific Purposes: Restrict use to certain purposes only

Right to Object

• Data Processing: Object to processing based on legitimate interests
• Direct Marketing: Stop all marketing activities
• Profiling: Opt out of any automated profiling or analytics

Rights for EU Residents (GDPR)

• Data Protection Authority: Right to lodge complaints with your local supervisory authority
• Cross-Border Processing: Protection when data is transferred outside the EU
• Consent Withdrawal: Withdraw consent at any time without affecting prior processing

Rights for California Residents (CCPA/CPRA)

• Categories Disclosure: Know what categories of personal information we collect
• Third-Party Sharing: Learn which third parties receive your data
• Non-Discrimination: Exercise rights without facing discriminatory treatment
• Sensitive Data: Limit use of sensitive personal information

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: support@prowebscraper.com
• Include: Your name, email, account details, and specific request

Response Time: We will respond to your request within 30 days (or as required by applicable law). For complex requests, we may extend this by an additional 30 days with notification.

Verification: To protect your privacy, we may ask for additional information to verify your identity before processing certain requests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and provide personalized experiences.

Types of Cookies We Use

Essential Cookies (Required)

• Authentication: Keep you logged in during your session
• Security: Prevent fraud and protect your account
• Site Functionality: Enable core features like account access and data retrieval
• Session Management: Maintain your browsing session and preferences
• These cookies are necessary for the website to function and cannot be disabled

Analytical Cookies (Performance)

• Google Analytics: Track visitor behavior, page views, and traffic sources
• Usage Metrics: Monitor how users interact with our platform
• Performance Monitoring: Identify slow pages or technical issues
• Conversion Tracking: Measure the effectiveness of our services
• These help us improve user experience and site performance

Functional Cookies (Preferences)

• Language Selection: Remember your preferred language
• Display Settings: Save your customized dashboard layout
• Form Data: Remember information you’ve entered in forms
• Notification Preferences: Store your communication settings
• These enhance functionality based on your preferences

Marketing Cookies (Advertising)

• Ad Targeting: Show relevant advertisements on third-party sites
• Campaign Tracking: Measure the success of marketing campaigns
• Retargeting: Display ads based on pages you’ve visited
• Social Media: Enable sharing and track engagement
• These are optional and require your consent

Third-Party Cookies

We use services that may set their own cookies:

• Google Analytics: Website analytics and user behavior tracking
• Facebook Pixel: Ad targeting and conversion tracking
• LinkedIn Insight Tag: Professional audience analytics
• Stripe/PayPal: Payment processing and fraud prevention

Managing Cookies

Browser Settings You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Opt-Out Options

• Disable Non-Essential Cookies: Use our cookie banner to customize preferences
• Do Not Track: Enable “Do Not Track” in your browser settings
• Third-Party Opt-Out: Visit aboutads.info or youronlinechoices.eu
• Google Analytics Opt-Out: Install Google Analytics Opt-out Browser Add-on

Impact of Disabling Cookies Blocking certain cookies may affect your experience:

• You may need to log in more frequently
• Some features may not work properly
• Personalization and preferences won’t be saved
• We cannot remember your cookie preferences

Data Collected Through Cookies

Cookies may collect:

• IP address and approximate location
• Browser and device information
• Pages visited and time spent
• Referring websites and exit pages
• Search queries and interaction data

Cookie Lifespan

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
• Third-Party Cookies: Controlled by the respective provider’s retention policy

For questions about our cookie usage, contact us at support@prowebscraper.com

Children’s Privacy

ProWebScraper is a business-to-business (B2B) service intended for professional and commercial use only.

Age Restrictions

• Our services are not directed to individuals under 18 years of age
• We do not knowingly collect personal information from minors
• Users must be at least 18 years old (or the age of majority in their jurisdiction) to create an account
• We do not target children with our marketing or advertising

Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information:

• Contact Us Immediately: Email support@prowebscraper.com with “Child Privacy Concern” in the subject line
• Verification: We will verify the claim and request proof of guardianship
• Prompt Deletion: Upon verification, we will delete all information related to the minor within 30 days
• Account Termination: Any accounts created by minors will be permanently closed

Our Commitment

• We do not knowingly market to or engage with individuals under 18
• We implement age verification measures during account registration
• We regularly review our data to ensure compliance with children’s privacy laws
• We comply with COPPA (Children’s Online Privacy Protection Act) and similar regulations worldwide

Contact Us

We are committed to addressing your privacy concerns and questions. Please Contact Us.